

COMMON QUESTIONS
COMMON QUESTIONS
Frequently Asked Questions
Frequently Asked Questions
Frequently Asked Questions
General
General
General
What is Burnr?
Burnr is a privacy-focused app that lets you send encrypted messages and files that self-destruct after being opened or after a set time. No accounts, no tracking — just secure, temporary sharing.
What is Burnr?
Burnr is a privacy-focused app that lets you send encrypted messages and files that self-destruct after being opened or after a set time. No accounts, no tracking — just secure, temporary sharing.
What is Burnr?
Burnr is a privacy-focused app that lets you send encrypted messages and files that self-destruct after being opened or after a set time. No accounts, no tracking — just secure, temporary sharing.
Do i need an account to use Burnr?
No. Burnr is 100% anonymous and doesn’t require any sign-up. Just upload, configure, and share — no strings attached.
Do i need an account to use Burnr?
No. Burnr is 100% anonymous and doesn’t require any sign-up. Just upload, configure, and share — no strings attached.
Do i need an account to use Burnr?
No. Burnr is 100% anonymous and doesn’t require any sign-up. Just upload, configure, and share — no strings attached.
Is Burnr free to use?
Yes. All core features are free. You can send encrypted messages or files with burn-on-read or timed expiry at no cost.
Is Burnr free to use?
Yes. All core features are free. You can send encrypted messages or files with burn-on-read or timed expiry at no cost.
Is Burnr free to use?
Yes. All core features are free. You can send encrypted messages or files with burn-on-read or timed expiry at no cost.
What kind of content can I burn?
You can burn text, images, documents, audio files, and more — as long as they fall within the upload size limit. Burnr supports a wide range of file types.
What kind of content can I burn?
You can burn text, images, documents, audio files, and more — as long as they fall within the upload size limit. Burnr supports a wide range of file types.
What kind of content can I burn?
You can burn text, images, documents, audio files, and more — as long as they fall within the upload size limit. Burnr supports a wide range of file types.
Security and Privacy
Security and Privacy
Security and Privacy
Is my message really encrypted end-to-end?
Yes. Burnr uses true end-to-end encryption, meaning only the sender and the recipient can decrypt the content. We never have access to the data at any stage.
Is my message really encrypted end-to-end?
Yes. Burnr uses true end-to-end encryption, meaning only the sender and the recipient can decrypt the content. We never have access to the data at any stage.
Is my message really encrypted end-to-end?
Yes. Burnr uses true end-to-end encryption, meaning only the sender and the recipient can decrypt the content. We never have access to the data at any stage.
Can Burnr read or recover my message?
No. Once encrypted, your content is inaccessible to anyone — including us. If it's burned or expired, it's permanently gone and cannot be recovered.
Can Burnr read or recover my message?
No. Once encrypted, your content is inaccessible to anyone — including us. If it's burned or expired, it's permanently gone and cannot be recovered.
Can Burnr read or recover my message?
No. Once encrypted, your content is inaccessible to anyone — including us. If it's burned or expired, it's permanently gone and cannot be recovered.
Do you store IP addresses or metadata?
No. Burnr doesn’t log IP addresses, device info, or user metadata. We built Burnr to be stateless and surveillance-resistant by design.
Do you store IP addresses or metadata?
No. Burnr doesn’t log IP addresses, device info, or user metadata. We built Burnr to be stateless and surveillance-resistant by design.
Do you store IP addresses or metadata?
No. Burnr doesn’t log IP addresses, device info, or user metadata. We built Burnr to be stateless and surveillance-resistant by design.
What happens if someone clicks the link twice?
The link self-destructs after the first access (if burn-after-read is enabled). Any additional clicks will show a "burned" or "expired" message — the content will no longer be available.
What happens if someone clicks the link twice?
The link self-destructs after the first access (if burn-after-read is enabled). Any additional clicks will show a "burned" or "expired" message — the content will no longer be available.
What happens if someone clicks the link twice?
The link self-destructs after the first access (if burn-after-read is enabled). Any additional clicks will show a "burned" or "expired" message — the content will no longer be available.
Expiry and Logic
Expiry and Logic
Expiry and Logic
How does Burn-on-Read work?
When enabled, Burn-on-Read ensures that your message or file is destroyed immediately after it’s opened — permanently and irreversibly.
How does Burn-on-Read work?
When enabled, Burn-on-Read ensures that your message or file is destroyed immediately after it’s opened — permanently and irreversibly.
How does Burn-on-Read work?
When enabled, Burn-on-Read ensures that your message or file is destroyed immediately after it’s opened — permanently and irreversibly.
Can I set a timer on the message?
Yes. You can set a self-destruct timer for your content, ranging from a few minutes to several days. Once the timer expires, the content is deleted automatically — even if unopened.
Can I set a timer on the message?
Yes. You can set a self-destruct timer for your content, ranging from a few minutes to several days. Once the timer expires, the content is deleted automatically — even if unopened.
Can I set a timer on the message?
Yes. You can set a self-destruct timer for your content, ranging from a few minutes to several days. Once the timer expires, the content is deleted automatically — even if unopened.
What if I send the wrong link? Can I cancel it?
No. Once a link is generated and shared, it cannot be revoked. Burnr doesn't track links, so there's no way to manually cancel one. Always double-check before sharing.
What if I send the wrong link? Can I cancel it?
No. Once a link is generated and shared, it cannot be revoked. Burnr doesn't track links, so there's no way to manually cancel one. Always double-check before sharing.
What if I send the wrong link? Can I cancel it?
No. Once a link is generated and shared, it cannot be revoked. Burnr doesn't track links, so there's no way to manually cancel one. Always double-check before sharing.
Is there a limit on how many links I can generate?
There’s no strict limit for normal usage. However, rate limits may apply if the system detects abuse or automated spam.
Is there a limit on how many links I can generate?
There’s no strict limit for normal usage. However, rate limits may apply if the system detects abuse or automated spam.
Is there a limit on how many links I can generate?
There’s no strict limit for normal usage. However, rate limits may apply if the system detects abuse or automated spam.
Passcode and Access
Passcode and Access
Passcode and Access
What does “Passcode Protected” mean?
This means the recipient must enter a password to decrypt and view the message or file. The passcode is set by the sender and never stored by Burnr.
What does “Passcode Protected” mean?
This means the recipient must enter a password to decrypt and view the message or file. The passcode is set by the sender and never stored by Burnr.
What does “Passcode Protected” mean?
This means the recipient must enter a password to decrypt and view the message or file. The passcode is set by the sender and never stored by Burnr.
Can I share the passcode separately?
Yes. For maximum security, it's best to send the passcode through a different channel (e.g., SMS or a separate chat) so the link and password aren’t exposed together.
Can I share the passcode separately?
Yes. For maximum security, it's best to send the passcode through a different channel (e.g., SMS or a separate chat) so the link and password aren’t exposed together.
Can I share the passcode separately?
Yes. For maximum security, it's best to send the passcode through a different channel (e.g., SMS or a separate chat) so the link and password aren’t exposed together.
What happens if the passcode is wrong?
The file or message remains locked. After too many failed attempts, the system may lock the link or trigger auto-burn, depending on your settings.
What happens if the passcode is wrong?
The file or message remains locked. After too many failed attempts, the system may lock the link or trigger auto-burn, depending on your settings.
What happens if the passcode is wrong?
The file or message remains locked. After too many failed attempts, the system may lock the link or trigger auto-burn, depending on your settings.
File and Format
File and Format
File and Format
What’s the max file size allowed?
Currently, Burnr supports files up to 25MB. This limit may increase for verified or on-chain users in future releases.
What’s the max file size allowed?
Currently, Burnr supports files up to 25MB. This limit may increase for verified or on-chain users in future releases.
What’s the max file size allowed?
Currently, Burnr supports files up to 25MB. This limit may increase for verified or on-chain users in future releases.
Are uploaded files encrypted too?
Yes. All files, like messages, are encrypted end-to-end before upload. Only the intended recipient can decrypt them using the shared link (and passcode if enabled).Is Burnrr really anonymous?
Are uploaded files encrypted too?
Yes. All files, like messages, are encrypted end-to-end before upload. Only the intended recipient can decrypt them using the shared link (and passcode if enabled).Is Burnrr really anonymous?
Are uploaded files encrypted too?
Yes. All files, like messages, are encrypted end-to-end before upload. Only the intended recipient can decrypt them using the shared link (and passcode if enabled).Is Burnrr really anonymous?
Can I preview the file before burning it?
Yes. You’ll see a summary and can confirm your upload, expiry settings, and passcode options before generating the final link.
Can I preview the file before burning it?
Yes. You’ll see a summary and can confirm your upload, expiry settings, and passcode options before generating the final link.
Can I preview the file before burning it?
Yes. You’ll see a summary and can confirm your upload, expiry settings, and passcode options before generating the final link.
Philosophy and Roadmap
Philosophy and Roadmap
Philosophy and Roadmap
Why build Burnr when apps like Signal exist?
Apps like Signal are great for ongoing private conversations — but Burnr serves a different purpose: temporary, disposable, encrypted delivery. No identity, no chats, no trace. Burnr is built for one-time secure drops, not contact-based messaging.
Why build Burnr when apps like Signal exist?
Apps like Signal are great for ongoing private conversations — but Burnr serves a different purpose: temporary, disposable, encrypted delivery. No identity, no chats, no trace. Burnr is built for one-time secure drops, not contact-based messaging.
Why build Burnr when apps like Signal exist?
Apps like Signal are great for ongoing private conversations — but Burnr serves a different purpose: temporary, disposable, encrypted delivery. No identity, no chats, no trace. Burnr is built for one-time secure drops, not contact-based messaging.
Will there be a token?
Yes. Burnr will introduce a native token to power advanced features, reward privacy-preserving behavior, and enable governance. It also supports on-chain utilities like authenticated burns and access control.
Will there be a token?
Yes. Burnr will introduce a native token to power advanced features, reward privacy-preserving behavior, and enable governance. It also supports on-chain utilities like authenticated burns and access control.
Will there be a token?
Yes. Burnr will introduce a native token to power advanced features, reward privacy-preserving behavior, and enable governance. It also supports on-chain utilities like authenticated burns and access control.
Want to suggest a question?
Want to suggest a question?
Want to suggest a question?
support@burnrchat.io
support@burnrchat.io
support@burnrchat.io


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Create your first burn link in seconds.
No sign-up. No trace.
Join our community of productive users and get tips, tricks and updates delivered straight to your inbox.
Create your first burn link in seconds.
No sign-up. No trace.
Join our community of productive users and get tips, tricks and updates delivered straight to your inbox.
Send it
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Burnr it
Send it
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Burnr it
Send it
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Burnr it
Send it
Encrypt it
Burnr it
© 2025 All Rights Reserved, Burnr Inc.
© 2025 All Rights Reserved, Burnr Inc.
© 2025 All Rights Reserved, Burnr Inc.
Support
Support
Support
Support
Have questions? Get in touch or check out our Help Center.
Have questions? Get in touch or check out our Help Center.
Have questions? Get in touch or check out our Help Center.
You can also text our support team at (310) 773-5384 or email us at help@burnrchat.io
You can also text our support team at (310) 773-5384 or email us at help@burnrchat.io
You can also text our support team at (310) 773-5384 or email us at help@burnrchat.io